ph765 Privacy Policy

1. Scope of This Policy

This Policy applies to all personal information collected by ph765 through the ph765 website (https://ph765.app), mobile-optimized interfaces, customer support channels, and any other services operated by ph765. It does not apply to third-party websites or services that may be linked from the Platform, which have their own privacy policies.

2. Information We Collect

ph765 collects personal information in the following categories:

2.1 Registration Information. When you create a ph765 Account, we collect your full name, date of birth, email address, mobile number, residential address (including city, province, and postal code), and a username and password of your choosing. This information is required to verify your identity, confirm your eligibility (21 years of age or older), and maintain your Account.

2.2 Identity Verification Documents. To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, ph765 may request copies of government-issued identification documents such as a Philippine passport, driver's license, SSS ID, UMID, or other valid IDs. We may also request proof of address and proof of payment method ownership.

2.3 Financial Information. ph765 collects information about your deposits, withdrawals, and transaction history on the Platform. We do not store full payment card numbers. Payment transactions are processed through third-party payment providers including GCash, PayMaya, BPI, BDO, and Metrobank, which have their own privacy and security practices.

2.4 Gaming Activity. We collect data about your gaming activity on ph765, including games played, bets placed, amounts wagered, winnings, and session duration. This data is used to provide gaming services, detect fraud, and support responsible gaming initiatives.

2.5 Technical and Device Information. When you access ph765, we automatically collect technical information including your IP address, browser type and version, operating system, device identifiers, referring URLs, and pages visited. This information helps us maintain platform security and improve user experience.

2.6 Communications. If you contact ph765 customer support via live chat or email, we retain records of those communications to resolve your queries and improve our services.

2.7 Cookies and Tracking Technologies. ph765 uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform. See Section 8 (Cookies) for more details.

3. How We Use Your Information

ph765 uses the personal information we collect for the following purposes:

• To create, maintain, and manage your ph765 Account;
• To verify your identity and confirm your eligibility to use the Platform (21+ age verification);
• To process deposits, withdrawals, and other financial transactions;
• To provide customer support and respond to your inquiries;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities;
• To comply with applicable laws, regulations, and PAGCOR requirements;
• To send you transactional communications such as Account confirmations, deposit receipts, and security alerts;
• To send you promotional communications about ph765 offers and promotions, where you have consented to receive such communications;
• To analyze Platform usage and improve our services, games, and user experience;
• To support responsible gaming by monitoring gaming patterns and providing intervention tools where appropriate.

4. Legal Basis for Processing

ph765 processes your personal information on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the ph765 Terms & Conditions, including Account management and transaction processing;
• Legal obligation: Processing required to comply with applicable Philippine laws, PAGCOR regulations, AML requirements, and other legal obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent.

5. Disclosure of Your Information

ph765 does not sell or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers. ph765 engages trusted third-party service providers to assist in operating the Platform, including payment processors, identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only as instructed by ph765 and to maintain appropriate security measures.

5.2 Regulatory and Legal Requirements. ph765 may disclose your personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other government authorities where required by applicable Philippine law or a valid legal order.

5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of ph765's assets, your personal information may be transferred to the acquiring entity, subject to equivalent privacy protections.

5.4 Protection of Rights. ph765 may disclose personal information where necessary to protect the rights, property, or safety of ph765, its players, or the public.

6. Data Retention

ph765 retains your personal information for as long as your Account is active and for a period thereafter as required by applicable law and regulatory obligations. Under Philippine AML regulations, transaction records and identity verification documents are typically retained for a minimum of five (5) years following the closure of an Account or the completion of a transaction. Gaming activity records may be retained for a shorter period unless required for ongoing investigations or legal proceedings.

When personal information is no longer required, ph765 will securely delete or anonymize it in accordance with our data retention procedures.

7. Your Rights

As a ph765 player, you have the following rights with respect to your personal information, subject to applicable law:

• Right of Access: You may request a copy of the personal information ph765 holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal information;
• Right to Erasure: You may request deletion of your personal information, subject to our legal retention obligations;
• Right to Restriction: You may request that we restrict processing of your personal information in certain circumstances;
• Right to Object: You may object to processing of your personal information for direct marketing purposes;
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact ph765 customer support via live chat on the Platform or by email at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

ph765 uses the following types of cookies on the Platform:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and login status to improve your experience.
• Analytics Cookies: Collect anonymized data about how Players use the Platform to help us improve performance and content.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ph765 Platform.

9. Data Security

ph765 implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, encryption of sensitive data at rest, access controls limiting data access to authorized personnel, regular security assessments, and incident response procedures.

While ph765 takes reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. Players are responsible for maintaining the confidentiality of their Account credentials and should notify ph765 immediately if they suspect unauthorized access to their Account.

10. Children's Privacy

ph765 is strictly intended for individuals aged 21 years and above. ph765 does not knowingly collect personal information from individuals under 21 years of age. If ph765 becomes aware that personal information has been collected from an underage individual, that Account will be immediately suspended and the personal information will be deleted in accordance with applicable law.

11. International Data Transfers

ph765 primarily processes personal data within the Philippines. Where data is transferred to service providers located outside the Philippines, ph765 ensures that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

12. Changes to This Policy

ph765 reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify Players by posting the updated Policy on the Platform with a revised "Last Updated" date. Continued use of the ph765 Platform following notification of changes constitutes acceptance of the updated Policy. Players are encouraged to review this Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact ph765 customer support via live chat on the Platform or by email at [email protected]. We are committed to addressing your privacy concerns promptly and transparently.